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Take a closer look at OpsThread

Explore how the platform manages operational data, runs your processes and turns daily activity into useful, actionable insight.

Records

Maintain the data your operation actually needs.

  • Define your own record types, fields and relationships
  • Structured data and free text side by side, both usable
  • Replace the shadow spreadsheets filling the gaps.
Files

Documents live with the record.

  • Attach files to any record, step or submission
  • Versioning and history, so the current one is obvious
  • Generated documents and PDFs produced from your own data
Access

Everyone sees their slice. Nobody sees more.

  • Roles you define, not a fixed set of tiers
  • Resource-level scoping, not just read/write
  • Change someone’s role, and their view changes with it
Audit

Every action accounted for.

  • A complete, traceable activity history
  • Evidence captured at the moment of work
  • Export a clear, reviewable trail on demand
Data policies

Your data policies, running as rules.

  • Retention and deletion schedules enforced automatically
  • Apply different rules to different types of records
  • Compliance runs as a continuous process
Workflows

Implement your SOPs and checklists without the headache.

  • Multi-step workflows with forms, approvals and conditional branches
  • Capture evidence at the step where the work happens
  • Bulk entry when a step applies to many records at once
  • Change the process without waiting on a release
Notifications

The system chases, so you don’t have to.

  • Email, WhatsApp and SMS
  • Triggered by rules you define
  • Escalation when something stays unanswered
Scheduling

Scheduling cut to fit your operation.

  • Bookings against people, rooms or any resource you define
  • Constraints and availability rules you set yourself
  • Schedules that connect to the records and workflows they belong to
Reporting

The dashboard you need, without a BI project.

  • Build reports and dashboards without a data team
  • Reports built directly from the latest data in OpsThread
  • Share a view with the people who need it, scoped to their access
Views

See your data the way it makes sense to you.

  • Group, filter and pivot on any dimension
  • Save the views your team works from every day
  • The same data, re-cut, without re-entering anything
AI Features

AI that works on your operation.

  • Automatic categorisation as data is entered
  • Insight from free-text fields: the notes, the comments, the "other" box
  • Ask the system a question in natural language and get an answer grounded in your records
Chat

The conversation lives with the record.

  • Comment on any record, step or submission
  • Mentions and notifications to pull the right person in
  • Continue discussions in Teams or Slack without losing their operational context
Custom Integrations

Connect to the systems you already run.

  • Push and pull data with your existing HR, finance or CRM systems
  • Webhooks and APIs to trigger workflows from outside events
  • Built around your integration needs

One system. Configured to your operation.